Job Description

Shift Supervisor at KFC Franchisee, Outlaw EnterprisesAs a Shift Supervisor at KFC Franchisee, Outlaw Enterprises, you'll be the driving force behind our team, leading shifts with energy and passion to meet KFC's high standards. This role is perfect for someone who thrives in a fast-paced environment and is ready to take ownership and drive results. We're looking for people who love taking charge, resolving customer concerns and inspiring your team to success. With your experience in the restaurant industry, you will be a part of the largest restaurant company in the world! If you want to build a great career in a fast, fun and friendly environment, please apply to be a Shift Supervisor at our KFC. It is the perfect place to learn, grow and succeed!We offer the following:Training programsScholarship opportunitiesReward and recognition cultureCompetitive PayFlexible schedules- morning & afternoon shiftsFree employee meal each shiftEligibility to accrue paid vacation timeEligibility for Health InsurancePERKS! Discounts on cell phones, gym memberships and moreAs a Shift Leader, your day-to-day will include:Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine and prioritizing customer needs.Oversee Team Members' completion of Shift Excellence tasks and maintain clean, neat appearances.Ensure food safety, quality, and accuracy of orders.Resolve customer complaints quickly, maintaining positive customer relations.Offer ongoing constructive and positive feedback to Team Members.Actively participate in training Team Members.Oversee proper product preparation, rotation, portioning, cooking, and holding times.Ensure health and safety standards are always followed.Is this you?1 year of restaurant/retail experience, with 3 months shift lead experience preferredAbility to pass a background checkHave a Serv Safe Certification or have the ability to get certified during next company paid sessionAdheres to cash, security, inventory, and labor policiesMust be at least 18 years of ageAccessibility to dependable and reliable transportationExcellent communication skills, management/leadership and organizational skills.Attendance and Punctuality a mustOperating of cash register as needed and making change for other cashiers.Basic Math skillsMaintains customer satisfaction and adheres to health and safety standardsPromotes and champions Taco Bell's culture and valuesProvides constructive feedback to Team MembersExecutes shift duties accurately and efficientlyPromotes equity, inclusion, and belongingEnsures teammates and customers enjoy a positive experience

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