Overnight Security Officer Job at ETC Hotels, Santa Monica, CA

  • ETC Hotels
  • Santa Monica, CA

Job Description

Security Officer

Job duties include, but not limited to:

  • Patrol and maintain general security of assigned property.
  • Respond to reasonable business related customer service requests, which are non-security related.
  • Respond to security related complaints and ensure proper documentation is completed as required.
  • Responsible for monitoring and enforcing COVID-19 protocols.
  • Maintain and submit Daily Activity Reports, Incident Reports, Accident Reports, Hazard Reports, and Condition Reports.
  • Reports must be legible, and routed to Supervisor for distribution.
  • Maintain consistent performance, attendance, uniform appearance, and professional grooming.
  • Maintain professional communication with guest, employee and patrons.
  • Respond to emergency calls including medical, fire and damage to property.
  • Use radio to communicate with supervisor or other officers.
  • Remain alert and vigilant while on duty.
  • Assist other officers in a team oriented environment.
  • Ability to read, write, understand and execute written orders, policies, procedures, and instructions.
  • Stand in one location for extended period of times and patrol on foot as required.
  • Ability to respond to emergency or critical incidents and notify proper authorities as needed.
  • Demonstrate a positive attitude, outstanding customer service skills, and take initiative in completing assigned tasks.
  • Ability to multi-task & maintain poise amidst a fast paced and demanding environment.

Required Qualifications:

  • High School Diploma
  • Ability to satisfactorily communicate (verbal and written) in English with guests, co-workers, and management.
  • Minimum of three years security related background, in a high end establishment.
  • Experience in Luxury Hospitality highly preferred.
  • REQUIRED, must have open availability, overnight, weekends, and holidays.
  • Ability to read and comprehend simple instructions, short correspondence and memos.
  • Demonstrate exceptional results in a client-service role; professional and positive communication style.
  • Must be discreet and maintain strict confidentiality.
  • Outstanding personal character, integrity, and professional demeanor.

License/Certification:

  • Possess and maintain a valid State Guard Registration (guard card).

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Referral program
  • Vision insurance

Job Tags

Full time, Night shift, Weekend work

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